Accessibility Statement for Rubbish Clearance Greenwich

Rubbish Clearance Greenwich is committed to providing an accessible online experience for all users, including disabled visitors, older people, and customers using assistive technologies. This Accessibility Statement explains the steps we are taking to make our rubbish clearance information and services in the Greenwich area as inclusive, user friendly, and consistent as possible.

Our commitment to web accessibility

We aim for our website to meet the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines are recognised as the international standard for making web content more accessible. By following these principles, we want everyone in the Greenwich community to be able to learn about our rubbish clearance services, request a quote, and get in touch with our team without barriers.

Accessibility is an ongoing process. We regularly review our site to improve the experience for people with visual, auditory, motor, and cognitive disabilities, as well as for users on a wide range of devices and connection speeds.

Support for screen readers and assistive technologies

Our website is designed to work with modern screen readers and other assistive technologies commonly used by people who are blind or have low vision. We use clear heading structures, meaningful page titles, and descriptive text for key images so that screen reader users can understand the content and the purpose of each page about rubbish clearance in the Greenwich area.

We aim to ensure that essential information, such as service descriptions, prices where shown, contact details, and opening times, is available as text rather than only as images. We also work to maintain a consistent layout so visitors using screen readers can quickly learn where to find navigation, contact details, and main content on each page.

Keyboard navigation and focus management

The Rubbish Clearance Greenwich website is built to be usable with a keyboard alone, without the need for a mouse or touch screen. Users can move through navigation menus, forms, and buttons by using standard keyboard controls such as the Tab, Shift plus Tab, Enter, and arrow keys.

We aim to provide a visible keyboard focus so that it is always clear which element on the page is currently selected. This is particularly important for people who rely on the keyboard and for users with mobility or dexterity impairments. When you complete forms to request rubbish removal in Greenwich, the order of fields is set to follow a logical sequence, helping you move through the form efficiently.

Colour contrast and readability

To support people with low vision or colour vision deficiencies, we aim to maintain sufficient contrast between text and background colours across our website. Text size is chosen to be legible and can usually be increased using your browser settings without breaking the layout. We use clear language wherever possible so that information about rubbish clearance in the Greenwich area is easy to understand.

Ongoing improvements and compatibility

Our goal is to provide a smooth experience in modern web browsers on desktops, laptops, tablets, and smartphones. As technology and best practice evolve, we will continue reviewing our site against WCAG 2.1 AA guidelines and updating our code, design, and content accordingly. Some older browsers or devices may not fully support all accessibility features, but we seek to maintain core functionality wherever we reasonably can.

Contact us with accessibility requests

We welcome feedback from anyone who encounters accessibility barriers when using the Rubbish Clearance Greenwich website. Your comments help us improve our services for the whole community.

If you have difficulty accessing information, using a form, booking a rubbish clearance collection, or understanding any part of the content, please contact our team and let us know what you were trying to do, which page you were on, and any assistive technology or browser you were using. We will do our best to provide the information you need in an accessible format and to address the issue in a timely manner.

To request accessible information, discuss your needs, or share suggestions for improvement, please contact our customer service team by phone or email using the details provided on our contact page. We are committed to making rubbish clearance services in the Greenwich area accessible to as many people as possible and we appreciate your support in helping us achieve this goal.